Privacy Notice; Reviewed 1st February 2025
HOW TO REACH US
For matters concerning your personal data protection, our team can be reached at:
Process Instruments UK Ltd.
Process House, Turf St.
Burnley BB11 3BP
United Kingdom
Electronic correspondence: info@processinstruments.net
OVERSIGHT OF YOUR DATA
The stewardship of your personal information falls under the responsibility of Process Instruments UK Ltd., alongside any relevant affiliate organisations with which you interact during the course of our business relationship.
INTRODUCTION TO OUR PRIVACY PRACTICES
This comprehensive Privacy Notice outlines the approach of Process Instruments UK Ltd., including our wider corporate family of affiliates and subsidiaries, regarding the collection, handling, sharing, and safeguarding of personal information.
Our data handling practices vary according to the nature of our relationship. This document contains distinct provisions applicable to website users, existing and potential clients, business associates, and employment candidates.
CORPORATE TRANSITIONS
In circumstances involving corporate restructuring, mergers, or acquisitions affecting our business operations or assets, your personal information may be transferred to the acquiring entity. Such organisations will be bound by equivalent or enhanced data protection standards. Where mandated by law, you will receive notification of such transfers.
YOUR PERSONAL DATA RIGHTS
Under current data protection legislation, you are entitled to exercise the following rights:
- Challenge how we process your information
- Examine and receive copies of your stored personal data
- Request amendments to any inaccurate or outdated information
- Seek the removal of your personal records from our systems
- Revoke previously granted permissions for data processing
- Set limitations on how we handle your information
- Request the portability of your data to yourself or designated third parties
- Submit concerns to regulatory authorities regarding our data handling practices
To exercise these entitlements, please submit your request through info@processinstruments.net. Identity verification may be required, and certain legal constraints may affect our ability to fulfil specific requests. We shall provide timely updates regarding the status of your request.
INFORMATION PROCESSING OVERVIEW
Digital Platform Users
Our websites collect various types of information, including browsing patterns, device identifiers, transaction details, and content you voluntarily provide through account registration, forms, and interactive features. This may involve cookie technology, as detailed in our separate Cookie Notice.
The processing of website visitor data occurs under the following legal frameworks:
Processing Purpose | Legal Foundation |
|---|---|
Implementation of targeted marketing initiatives and promotional campaigns | Explicit consent or legitimate business interests |
Performance evaluation and service enhancement | Legitimate business interests |
Delivery of personalised digital experiences | Consent or legitimate business interests |
Maintenance of platform security | Legitimate business interests |
Facilitation of user communications | Legitimate business interests |
Distribution of opted-in communications | Explicit consent |
Compliance with regulatory requirements | Legal obligations |
Protection of legal interests | Legitimate business interests |
Commercial Relations Management
For customers, suppliers, and business partners, we maintain records including contact information, transaction histories, financial arrangements, correspondence, meeting documentation, and service feedback. This information is processed according to the following framework:
Processing Purpose | Legal Foundation |
|---|---|
Business communications management | Legitimate business interests |
Subscription-based information delivery | Explicit consent |
Commercial transaction processing | Contractual necessity |
Marketing activities and customer research | Consent or legitimate business interests |
Strategic business evaluation | Legitimate business interests or legal obligations |
Corporate development activities | Legitimate business interests or legal obligations |
Regulatory compliance | Legal obligations |
Legal rights protection | Legitimate business interests |
Security threat prevention | Legitimate business interests |
Service quality management | Legitimate business interests |
Operational administration | Legitimate business interests |
Quality assurance programmes | Legitimate business interests |
Recruitment Data Processing
Applications for employment are processed in accordance with our separate Recruitment Privacy Notice.
SOCIAL MEDIA ENGAGEMENT
Our social media presence involves joint data controllership with platform providers. While these platforms largely determine data processing methods, we maintain specific responsibilities regarding user interaction.
User-generated content on our social media channels (including comments, multimedia, reactions, and messages) remains under platform provider control. We reserve content moderation rights and may share platform content through our official channels where appropriate.
Our social media presence serves public relations, marketing, and recruitment purposes, operating under legitimate business interest frameworks. We employ various targeting mechanisms provided by these platforms, subject to user consent management systems.
Platform Provider Data Practices
Social media operators employ various tracking technologies independent of user account status. These providers analyse user behaviour, relationships, and preferences. We maintain no control over platform-specific data processing.
Detailed information about platform-specific practices can be found in their respective privacy policies:
- X.com
- Facebook.com
- Instagram.com
- LinkedIn.com
- WeChat.com
- YouTube.com
DATA SHARING PRACTICES
Our organisational structure necessitates internal data sharing among group companies. Certain processing activities involve joint controllership arrangements, where multiple entities collectively oversee data management.
We engage trusted service providers for various operational functions, including:
- Order fulfilment
- Payment processing
- Customer service
- Financial operations
- Compliance auditing
- Security services
- Technology infrastructure
- Communications
- Digital services
- Distribution
- Marketing operations
- Analytics
- Event coordination
- Professional development
- Research activities
- Documentation
- Professional services
Information sharing may extend to distributors, partners, contractors, regulatory bodies, financial institutions, and legal authorities where legally justified.
All data transfers occur under appropriate legal frameworks and security measures.
We explicitly prohibit the commercial exploitation of personal data and restrict external disclosure to affiliated organisations.
INTERNATIONAL DATA MOVEMENTS
Your information may be transferred internationally within our corporate group, and service provider network, particularly in Ireland, France, China, and the United States. Such transfers occur only when essential for stated purposes, legally justified, and protected by appropriate safeguards. For details about transfer protection measures, contact info@processinstruments.net
DATA RETENTION PRINCIPLES
Unless otherwise specified, we retain personal information only for the duration necessary to fulfil its intended purpose or to satisfy legal requirements regarding taxation, accounting, employment, HMRC, and health and safety regulations, whichever period is longer. Upon expiration of the retention period, data is securely destroyed.
POLICY UPDATES
This policy undergoes periodic review and updates. The latest version is always available on our website. We recommend regular review of this notice to stay informed of any changes.
Louis Wilmot
+44 7944 344511
louis.wilmot@processinstruments.net
Mukhtar Patel
+44 7377 374583
mukhtar.patel@processinstruments.net
